It isn’t uncommon for chiropractic offices to believe that providing the highest quality care to patients and operating an efficient and profitable practice is at odds with each other. Research by the Annals of Internal Medicine states that medical professionals spend approximately half (49.2%) of their time on desk and EHR work.
Staff members in chiropractic offices and other healthcare facilities spend a considerable amount of time on billing, collections, customer service, follow-up, marketing, and records management. That leads to many practices feeling like efficiency and profitability are mutually exclusive.
It’s possible to change practices dramatically using CHIROSPRING’s chiropractic office software. With its multi-location support and a single database, CHIROSPRING offers a virtual location that uses a drop-down on the calendar and front desk. This feature allows users to toggle back and forth between locations quickly.
Focus on Efficiency to Increase Practice Hours
The American Chiropractic Association states that over 70,000 chiropractors practice in the United States. Of those practicing, there are another 3,000 working in academic and managerial roles. Each of these chiropractors shares the common need for increasing practice hours by improving efficiency.
A pain point for many practices is that there’s only so much time in the day for operations. That means taking steps toward being more efficient, including:
- Establishing goals: Setting goals keeps staff members from feeling overwhelmed when the practice gets busy. They can create these goals, review them with their supervisor, and analyze them at the end of each week.
- Prioritizing time: Supervisors should help staff members avoid wasting time by creating a list of tasks that they must complete during each workday. This list of tasks should also include tentative deadlines to help staff members stay on track.
- Delegating: No one can complete everything in a given day without assistance. That’s where delegation is beneficial, especially when extra help is available.
- Taking advantage of technology: Tools, like those available through CHIROSPRING, can be incorporated to streamline practice workflows and efficiency.
Streamline processes using chiropractic office software, and spend less time on operational tasks. For example, the staff won’t need to enter patients twice, because there is a single database for all locations. CHIROSPRING has various tools for practice management, including a visual Front Desk for checking patients in and out.
There are several additional features of incorporating tools from the Front Desk. For example, staff members can use the patient flow option for visually moving patients into rooms throughout the practice. They also automatically move into the “missed” column when patients miss an appointment, which means less clerical work and follow-up phone calls from staff members.
This tool helps healthcare professionals and staff identify time-consuming tasks by auditing the time that it takes to complete specific tasks each week. This capability means that healthcare professionals and staff can balance practice responsibilities and prioritize schedules.
Reduce Administrative Costs and Boost the Bottom Line
Running a lean chiropractic office doesn’t mean skimping on patient care or neglecting administrative duties. Significant ways to reduce administrative costs and boost a chiropractic office’s bottom line include reducing errors and maximizing returns. Practices can achieve these goals by using efficient billing, coding, and documentation procedures.
Due to cloud-based EHR systems, many tasks can be done by the patient online and in real time, thus taking those administrative burdens off the staff. Besides being a cost-saving measure, it also saves practices money.
For example, patients can book appointments through the online portal in real time. Before patients can make these appointments, there are options that providers can customize. For example, CHIROSPRING’s settings allow providers to customize appointment types or availability. Another time-saver is that before arriving at their appointment, patients can fill out their online intake. That data then populates into CHIROSPRING and the visit’s SOAP note.
Reducing administrative costs also extends to using chiropractic office software for streamlining billing processes. The practice’s staff can create claims by writing a SOAP note that automatically checks for errors and missing information, which is critical for preventing claims from being sent back.
Using CHIROSPRING’s secure FTP, staff members can send the claims that they complete to any clearinghouse. Not only is that a safe way to process claims, but it also saves a considerable amount of time. Staff members can also reconcile an electronic remittance advice report within minutes. CHIROSPRING’s account-receivable tools prevent practices from ever doubting when or if their bills are paid.
Incorporating CHIROSPRING’s chiropractic office software can change the practice dramatically by streamlining billing, intake, scheduling, and more. Contact one of CHIROSPRING’s representatives today to learn more about this software and to receive a quote.
CHIROSPRING is an all-in-one practice management and EHR system built specifically for chiropractors to help them regain face-time with patients, spend less time on back-office tasks, maintain a limited staff, and save operational costs.
To see how CHIROSPRING can help you simplify how you manage your practice, reach out to one of our specialists today!